Contact Us
Get In Touch
We're always happy to hear from our players! Whether you have questions about gameplay, want to report an issue, or just want to say hello, our team is here to help.
Game Studio
Urban Runner Games
Main Contact
Danielle English
Address
85069 Ryan Pass Apt. 754
South Jason, DE 84083
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 2:00 PM (EST)
Sunday: Closed
Support Response Time
We aim to respond to all inquiries within 24-48 hours during business days.
Send Us a Message
Find Us
Frequently Asked Questions
How do I report a bug in the game?
You can report bugs through our contact form above or by sending an email directly to our support team. Please include details about your device, operating system, and steps to reproduce the issue.
Are there job opportunities at Urban Runner Games?
Yes! We're always looking for talented individuals to join our team. Check the "About Us" page for current openings or send your portfolio and resume to our HR department.
How can I request a refund for in-app purchases?
Refund requests should be directed to the platform where you downloaded the game (App Store or Google Play). However, you can also contact our support team for assistance with the process.
Can I suggest new features for the game?
Absolutely! We love hearing ideas from our community. Use the contact form to submit your suggestions, and our development team will review them.